Assertiveness in the workplace is a very important skill says Lizanne de Jong. It is taking a stand for your own while not undermining the needs of the other. Assertiveness is particularly a difficult issue to address for working women. Assertive communication leads to clear, open and direct communication. Not being assertive may appear to be harmless but in the long run, it can do significant harm to self-esteem and may even cause depression. It is important to be aware of what you are saying nonverbally. Having a tone that sounds irritated, exhausted or aggress is a big NO for effective assertive communication. Assertiveness is one of the most important skills to master in order to decrease stress related to poor boundaries with others.. Learning to be more assertive has the potential to drastically improve relationships for anyone. This is because they are unable to express themselves with clarity and confidence. Your assertive behavior is great for both parties. The good news is that this skill is learnable, as we mentioned before. 15 Ways to Build Rapport with a Client, Leadership Vision - Qualities and Building the vision, Contingency Plan: Meaning, and How to create a Perfect Contingency Plan. Never underestimate the importance of communication skills. It helps to draw the opposite person’s attention. Being assertive in communication makes a person less subject to stress. You become more relaxed and composed through this. Let us understand this with an example-, “I would want to inform you about some of our services.”, “No thank you, I am occupied and not interested.”, “I comprise a wide range of services to offer you.”, “That may be true, but I’m not available to listen right now.”, “Is there someone else here who would like these services?”, “I don’t know about anyone looking for these services.”, “Okay, would you mind taking this brochure and thinking about it?”, So, this is how you can use assertive communication successfully. An assertive person other’s limits, needs, desires, and opinions. Clarify your thoughts and make the criticism clear to help yourself. Assertive communication is a skill that is useful for deterring such behavior before it escalates. Makes others feel valued and respected; Builds team players; Opens the door to collaborative solutions; Minimizes stressful situations; Improves relationships; The Assertive Communication Model and Non-verbals Share with us and make this post the best place to master assertive communication skills. Humans communicate with others not only by face-to-face communication, but also by giving information by the internet and printed products such as books and newspapers. Recognize situations when you are unable to express your opinion or are taken advantage of or equally, when you have been aggressive. Self-esteem is the confidence in your own worth or abilities. It is the best-balanced way to communicate with others. Let’s read the following and see what these three mean more broadly. Organizational Growth. It also means believing in the right to stand up for these needs. Changing from a passive to an assertive approach to communication is one way to limit the frustrations associated with hearing loss. And if they are manipulative then reject it. The importance of assertive communication. Assertive mode is a method of communication which enables a person to maintain self-respect, clearly communicate and pursue their needs, and … If you are interested in learning more about communication breakdowns and different strategies that can help improve communication, sign up for one of our monthly Communication Strategies classes. Required fields are marked *, Copyright © 2020 Marketing91 All Rights Reserved, Assertive Communication – Importance, Characteristics and Improvement, What is Rapport? Rights with the increasing demands and stress of our work opinions and beliefs s read following... 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