View all Products; Solar Panels. Toll-free (US & Canada): 1.866.247.6527 Fax: 1.866.607.6527: Address. 90061 tel. If you are in the area and would like to pick up your order from our warehouse, contact our Customer Service team at [email protected]. Any modified products received will be returned to you at your expense. FREE SHIPPING! The Renogy BT application and Renogy DC Home application allows users to remotely monitor and change their photovoltaic system's parameters with a few simple swipes on their smartphone or tablet. Monday to Friday: 8:30am – 5:00pm Closed for statutory holidays I am extremely impressed with their performance and they arrived earlier than expected. Orders over $200 may require a signature. Exclusions may apply See Details. View all Solar Panels; Rigid Solar Panels Request a quick, Free Quote today! We are proud to announce that all products on this site feature free fast shipping from local Canada warehouse. Find helpful customer reviews and review ratings for Renogy Phoenix 246.24Wh/150W Portable Generator All-in-one Kit with 20W Built-in Solar Panel for Outdoors Camping Travel Emergency Off-Grid Applications, Phoenix, Black at Amazon.com. Renogy solar products. If you have any questions, please e-mail us at [email protected]. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Make sure this fits by entering your model number. If you have any questions about tracking your order, please log onto your account to look for the tracking number. Can't recommend until they do respond, as if you buy one and it's bad. For International Orders:Processing time can take between 3-5 business days. Real customer reviews of Renogy. Renogy Solar Panels are crafted according to the needs of each customer, and as our business expands, so will the product options. Hours. No one is answering my calls or emails. For Continental U.S. Orders:Processing time can take between 1-3 business days. Renogy Australia provides 3 distinct solar panel calculators to help you estimate your power project requirements. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Hear what 1330 buyers have to say | https://renogy.com. Renogy is a renewable energy company that offers affordable, DIY solar solutions, from individual components to prearranged kits for on-grid and off-grid applications, and camping accessories. Upon shipment a tracking number will be provided for you. If you are a VoIP phone and IP camera installer, you will know if there is power and a data pair available for your equipment. Most claims approved within minutes. Due to Covid-19 , you may experience long wait times trying to reach a customer service agent as well as delays in shipment. See Details. Surco Products, Inc. 14001 S. Main St. Los Angeles, CA. For returns, please contact our Customer Service team at 1-800-330-8678 or [email protected]. ... Tony W customer service was outstanding in helping me to figure out the components needed for the system I wanted to build. Here Renogy CA offer variety of content that will help you address your Solar needs and guide you through the installation process. The Renogy DC-DC On-Board Battery Charger with MPPT is designed to charge service batteries at the most efficient rate from two different DC inputs, solar panels, and the vehicle's alternator Compatible with multiple deep cycle battery types: AGM, GEL, Flooded, and Lithium EASY CLAIMS PROCESS: File a claim anytime online or by phone. They are being reckless with $2,000 worth of equipment. Goal Zero provides numerous ways for customers and buyers of their products to reach out to the company in case of any issue. Specialties: Renogy is a solar energy company that strives to provide the highest quality solar products on the market while still maintaining an affordable price point. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Renogy warranty registration. Each Renogy product is manufactured according to the highest quality… You won't get them over the phone. If we can’t repair it, we’ll send you an Amazon e-gift card for … Whether you need an energy solution for your home, commercial property, power station, or even boat or RV, Renogy can meet- and exceed your standards. 201 – 710 Redbrick St, Victoria, British Columbia Canada, V8T 5J3. Shipping was fast and customer service has been great. There is a test mode that can determine if a standard PoE (36-Volt to 60-Volt) or non-standard (11-Volt to 60-Volt) passive PoE is being used. To determine what size system will best fit your needs, we recommend using the Renogy solar panel calculator. Let us examine the setup of the customer support service of Renogy. Read honest and unbiased product reviews from our users. MPPT Rover Elite 20/40A. 310.323.2520 fax. Phone. Update 7/17/19: Still to date have NOT received any response from customer service, buyers be aware of these kind of business who gives phone number … I would try and contact them and would just get hung up on every time. I have been trying to contact them for 2 weeks!!!!! That's better than email. Ground: Most Renogy products have free ground shipping offered and can take between 1-3 business days. We hope you have enjoyed your online shopping experience with Renogy. Customer Contact Services Call Center offers 24/7 Answering Service, Virtual Receptionist Services, and IT Outsourcing. RNG International Inc. 2775 E Philadelphia St. Ontario, CA 91761, USA Phone Number: 1(909) 287-7111 Office Hours: Monday through Friday: 8:30 am - 5 pm PST Saturday and Sunday: Closed Customer Inquiries: Submit a ticket Business Solutions: [email protected] Dealers: [email protected] 310.323.7916 Solar Applications. Customer Service Phone: 909-517-3598. Please be prepared with your invoice or the following information: Products. Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, … Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. This is the worst customer service I’ve ever received and will never ever be using renogy again. FREE SHIPPING! See Details. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Renogy Solar products sold by Renogy. Exclusions may apply See Details The company provides an email address and a telephone line for customers to contact their representatives. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. For your clean energy needs. Customer Support Access. I NEED to know where my kit is. Recent articles. PWM Rover Elite 20A 40A - Manual PWM Rover Elite 20A 40A - Datasheet Fuses and Wire Gauge Have enjoyed your online shopping experience with Renogy Friday: 8:30am – 5:00pm Closed for statutory holidays Solar Applications tracking. Have a valid street address, expedited Orders can not be sent to PO Boxes you estimate your power requirements! 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