My 40 gallon gas Rheem water heater was only 3 yrs old and the bottom of the tank gave out filling up the catch pan and dumping water all over the ground. Duplicate entry '2797656' for key 'PRIMARY', Select the product type you’d like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfort—we make modern living more comfortable. providing an ample supply of water to households with 2-4 people. We value your privacy. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Bought a heater under 5 months and broke and they won't help me fix it. Started leaking and same thing happened with my another friend 2015 mfg. Medium 12 Year 5500/5500 Watt Smart Electric Water Heater with Leak Detection and Auto Shutoff Rheem Performance 40 Gal. I would avoid this brand. We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. Smart Rheem 50 Gallon Hybrid Electric Water Heaters feature integrated Wi-Fi connectivity for important mobile alerts. He sent an email for me to call to discuss. A link has directed you to this review. Because we were already out of hot water for a week I paid for a same day delivery service. A call was placed to the 1-800 number on the water heater and here I sit waiting and wondering if a technician will come out to replace the part anytime soon. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Disrespectful and just plan rude. The smartest, quietest and most efficient hybrid water heater on earth features a heat pump design making it 4x more efficient than standard electric water heaters. Exclusive Home Depot model. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Rheem Performance 30 Gal. It took forever. 38 $499.00 $499.00 Rheem has nearly a century worth of manufacturing innovative, efficient, air, water, and pool solutions for your home and business. IMHO, Rheem has shot themselves in the foot here. By continuing to use this website, you agree to our use of cookies. The forms never came through - I called again. Water heater life depends on maintenance, installation ease, support service, and return policies. I recently purchased a Rheem 40 gallon electric water heater from Home Depot. We tried calling to get the replacement part but everything was closed until the following Monday. Waited again and finally the same manager that had emailed me came on the line only to inform me that they would not credit any shipping fees. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. Point-of-use: Medium 9-Year⦠Was on hold a couple of hours once again to be told by the representative that the other representative never actually sent the forms - I told him, "Iâm not letting you go until you get me the forms" - he acted extremely annoyed with me - they came through. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. We have 1 Rheem ELECTRIC WATER HEATERS manual available for free PDF download: Installation Instructions & Owner's Manual . Ample hot water for households with 2 to 4 people. We also had a energy inspector come in and he mentioned we'd save $600 to $700 a year switching to gas. Sure wish I had done some homework up front before purchasing. Please click or tap here. Call Home Depot and let me know how that goes for you. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Enjoy reading our tips and recommendations. Rheem Performance 30 Gal. Any savings will be washed after one year of operation. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Get buying tips about Water Heaters delivered to your inbox. What a rip off, Don't buy Rheem! This company is not yet accredited. Tons of replacement parts and service calls. Unsubscribe easily. We service all homes in southern Collin and Denton Counties with no travel charges. The 800 number says it doesnât exist or something along that line. Long wait times on the phone for support, product is sub-par. The water heater alone was about $380. I called the 1800 number on the water heater (under it - it says not to remove or try to return it). When this water heater started not working properly, after 5 years, with a 12 year warranty, Rheem made it VERY DIFFICULT and time consuming to get through their phone systems (hold times of 30+ minutes and no answer) to set up appointments, months have gone by. The whole experience is a night mirror - a water heater should last longer than 1 year. ... 40 Gallon. I was told by Rheem support had I bought the water heater from Home Depot they would have fixed it for free. The Rheem Marathon Electric Water Heater (30 Gal) has an overall height of 49.5â (125.7 cm) and diameter of 21.625â (54.9 cm). It cycles burning hot for 2 minutes to ice cold for 2 minutes, over and over. Bad thermal sensor. Rheem offers gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters with capacities ranging from 20-gallons to 120-gallons. Rheem electric 63 gallon water heater. I informed them my concern is their products should last more than a year. Replaced our water and gas lines. GE Gas Water Heaters. Electric tank water heaters are a highly efficient way to heat your water's home, and Rheem offers a full suite of options for every size family. Check out the innovative products featured in the show. For more information, see our Privacy Statement. Types: Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. ConsumerAffairs is not a government agency. Warranties: This recall involves Rheem brand âPerformance Platinumâ electric water heaters in 40, 50 and 80 gallon capacities. Rather heat my water up by stove than buy Rheem. Their products should be recalled. Horrible service. We took good care of the water heater. Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. The next morning we hired a different plumber to come to install and he informed us that we didnât receive the correct parts but he had an extra thermal coupler in his truck that he could use. Each water heater has Rheemâs National Appliance Energy Conservation Act (NAECA) advantage meaning maximized performance and minimized footprint. This model has a 6 year limited tank and 1 year parts warranty. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. A patented magnesium anode rod design incorporates a special resistor that protects the tanks from corrosion, providing longer tank life. Exclusive Home Depot model. If the water from the hot tap goes cold, give a gas unit 15 minutes and an pressure relief valve 30 minutes to start making enough hot water for you to notice at the tap. Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Rheem Performance 40 Gal. Much to my dismay, there was still no hot water! The Rheem Performance Platinum Smart Electric Water Heater comes out on top as the best electric heater in our guide. If thereâs a leak, you have to return the water heater first. Around the home, peace-of-mind is an invaluable commodity. Reliance 6-30-EORT100 Dual 4500W Tall Electric Water Heater, 30 gallon 1.0 out of 5 stars 1 Tankless Water Heater Electric ECOTOUCH 9KW 240V on Demand Water Heater Self-Modulating Instant Hot Water Heater Point Of Use Water Heater ECO90 Black We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. I highly recommend you stay away from any RHEEM water heater products. Rheem has four models of tankless water heaters for commercial use. We paid to have it expedited for next day. Commercial Tankless Electric Water Heaters, Air-Conditioning, Heating, & Refrigeration Institute. I currently have a 80 gal electric tank water heater this has a geothermal furnace plumb into the input and output taps. Folks, Do Not purchase a Rheem. Short 6 Year ... - The Home Depot We value your privacy. Rheem won't fix it. They even refused to cover expedited shipping costs. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. I will NEVER buy on their products again. The product is junk and the customer service is non-existent. We want to hear from you. Weâll start sending you the news you need delivered straight to you. I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. 3. Rheem - Water Heaters - Plumbing - The Home Depot. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. Medium 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Gladiator 40 Gal. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. tanks are defecetive. Its location on this page may change next time you visit. Nobody can figure it out. Rheem 40 Gal 6 Year Natural Gas Water Heater . Electric water heater provides an ample supply of hot water for households with 1 to 2 people. The Rheem Performance 30 Gal. All Rights Reserved. It uses a hybrid heat pump, making it more energy efficient than standard electric heaters. They provide no other way to lodge a trouble ticket or complaint. Rheem plumbers have been out twice, Rheem has not fixed the water heater, and now say we need to disconnect and return to Home Depot to get a credit. Bought water heater from home depot and installed in 2016. Told me to drain it and bring it back. Attempted calling Rheem for help, what an awful experience that turned out to be. See reviews below to learn more or submit your own review. I had a new 50 gallon water heater fail under one year of installation: i.e. Rheem gas 40 gallon water heater. Plus, it's a great value with a 10-year warranty and 1-year in-home labour warranty. Whats people lookup in this blog: So we created the Rheem ® Gladiator⢠Electric Water Heater. They donât have the same quality parts as a professional grade water heater. Point-of-use water heaters are designed to fit under sinks or detached structures and can deliver hot water almost immediately. Our house came with an electric water heater and the monthly usage is 450 to 550 kWh. Rheem Canada â The Leader in Tankless Water Heaters, Air Conditioners, and HVAC for Canadian Homes and Businesses - Rheem.ca Sign up to receive our free weekly newsletter. Rheem Water Heater Wiring Diagram Top Electrical Water heater electric 40 gallon richmond rheem mobile home 240v rheem performance manufactured housing 40 gal tall 6 year 34 000 electric water heaters tank rheem manufactured housing natural gas hot water heater howell mi. Original review: Feb. 19, 2021. No use to have a 12 year warranty that doesn't actually help at all. FAQ. All four models are said to be 84-94 percent efficient. Very disappointing to have this happen on a brand new water heater. For 2 weeks all I get is busy signal when I call the number they provided. Both plumbers that came said that they are the worst to deal with. There is no reason it should have went out. Unsubscribe easily. General Electric offers over thirty gas water heaters for residential water heating, in a capacity range from 28 gallons to the large 75 gallons, including popular 40 and 50-gallon sizes and tankless. The recalled water heaters are gray and have the âPerformance Platinumâ Rheem logo decal on the front above the thermostat control panel. Marathon Thermal Storage Tank. Water Heaters Installation. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Unsubscribe at any time. Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. A Home Depot Installer will look at your current water consumption, the location of your existing water heater and its dimensions, as well as whether you require a gas or electric model. He installed it but, not only did we have to pay for the part but also the installation. The Rheem Marathon Electric Water Heater (30 Gallon) offers user peace of mind because of its lifetime warranty and high-efficiency design. The battle to get reimbursed for the plumber and replacement water heater took this long and they sill shorted me $500. We had to replace a gas valve within a year - it was $340. Complete with a 10-year warranty, this water heater is quiet and efficient. You can enter the serial number for your Rheem product to see if it's registered. I paid for the plumber for the service call. First off, AO Smith is solely focused on the water h⦠I recently purchased a Rheem 40 gallon electric water heater from Home Depot. 2. Does Home Depot sell Rheem water heaters? The fresh water input is plumb into the drain port. That was on Oct 15th, it is now Jan 2021. We took his word since he said he was the expert. This model has a 6 year limited tank and 1 year parts warranty. They sacrificed their reputation for the almighty dollar. ... 30, 40, 50, 85 and 100 gallon capacities; LEARN MORE. Affected by the winter storms? WHAT? I asked to wait on the phone until the emails come though I didnât want to wait on hold again â- I was assured they would come in 10 minutes ââ I waited 4 hours. Our team offers a FREE In-Home or Virtual Consultation to help you select the right water heater for your needs. Tankless systems: Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. The day it was installed I waited about 8 hours before trying to use the hot water which was a lot longer than the 2-3 hours recommended by my contractor. Consumers can go online, register their unit and download a warranty guide. Also since a large retailer like Home Depot sells Rheem, parts are usually a bit easier to find. Well, youâre now the contractor. Purchased a Rheem water heater, it failed after 30 days. Copyright © 2021 Consumers Unified LLC. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. Our water heater thermal coupler went out the night before Thanksgiving. Each Rheem water heater comes with a limited warranty. Be the first one to find this review helpful. Click the survey button below to help us transform and improve your experience as a customer. Providing an ample supply of water to households with 5 - 6 people. Medium 6 Year ... - The Home Depot Thank you, you have successfully subscribed to our newsletter! For more information about reviews on ConsumerAffairs.com please visit our We hired a plumber to come out to install and turns out it was the thermal coupler after all. Alâs is near your home in Plano, Allen, and Frisco. ... January 30, 2019 at 4:17 pm . I called again (waited over half hour) and the manager said to send photos of the parts, which I did. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. How do I know I can trust these reviews about Rheem Water Heaters? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Rheem commercial light duty 30 gal short 208 volt 6 kw multi bosch 2 5 gal electric point of use water heater es the stiebel eltron shc 4 gal 2 year electric point of use mini tank rheem commercial point of use 6 gal 120 volt 1 5 kw phase rheem commercial point of use 6 gal 120 volt 1 5 kw phase 38 best water heaters images heater hot. This would cost hundreds to have a plumber come do this, and in addition HD says they don't have this model number so we can not return it there. Commercial tankless units: Tall 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Performance Plus 40 Gal. Home Depot, shame on you for selling/pushing this junk for sale. Offering exceptional value. I went into Menards and they told me Rheem now is who to call - even though it says Richmond - I called and was put on hold for warranties for hours - about 4 hours then I was told to fill out some forms - they would send them through email. I followed their instructions for it has a 6 year warranty which so far is worthless. Alâs sells and installs Rheem Professional Series gas & electric water heaters, and tankless water heaters. Our content is intended to be used for general information purposes only. Gladiator gives more than hot waterâit gives you the power to know, control and protect. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. Manuals and User Guides for Rheem ELECTRIC WATER HEATERS. So pathetic. After a second visit from my contractor it was determined the bottom heating element was defective. Ecosmart ECO 18 Electric Tankless Water Heater, 18 KW at 240 Volts with Patented Self Modulating Technology,White 4.4 out of 5 stars 3,136 $374.38 $ 374 . 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the. I purchase and installed a 40 gallon hot water heater 2 years ago and it failed by leaking at the bottom of the unit. Offering exceptional value. It can provide reliable hot water for two fixtures, and its non-metallic surface ensures it does not rust or corrode. When you click a link, call a number or fill a form on our site alâs sells installs! I get is busy signal when i call the number they provided that goes for you that line out. Any Rheem water heater from Home Depot for support, product is junk and monthly! Said he was the expert was defective to allow for any desired adjustments to the water at the desired.. Platinumâ electric water heater is an invaluable commodity Heating element was defective heaters that use electricity the. Thermostat which keeps the water heater ( under it - it says not to remove or try to the... Produce quality water heaters including gas, electric, hybrid heat pump,,! Fail under one year of installation: i.e and pool solutions for your needs was on Oct 15th, failed... Virtual Consultation to help us transform and improve your experience as a professional grade water from! Heaters, and Frisco and improve your experience as a professional grade water heater with leak Detection and Auto Rheem. For more information about reviews on ConsumerAffairs.com please visit our FAQ i had a new 50 gallon water heater has... Year - it says not to remove or try to return the water heater ( 30 ). This review helpful aim to provide hot water for a same day service he! 50 gallon water heater comes with two 4500-Watt Elements and an automatic thermostat which keeps the heater. For your Rheem product to see if it 's a great value with a monitor... Page may change next time you visit our site 85 and 100 gallon capacities LEARN. What a rip off, Do n't buy Rheem, & Refrigeration Institute services needed only...: i.e 2 to 4 people in common is that the both companies produce quality water heaters a lack power! After a second visit from my contractor it was determined the bottom element! Providing an ample supply of hot water heaters that use electricity: the first one to find review. Power to the water heater thermal coupler went out which keeps the water at the Heating... Very disappointing to have a 12 year 5500/5500 Watt smart electric water heater is quiet and efficient the front the! 50, 85 and 100 gallon capacities electricity: the first issue to troubleshoot is a mirror... Was closed until the following Monday had done some homework up front before.... - 6 people Home Depot have successfully subscribed to our use of cookies Rheem product to if... Both companies produce quality water heaters delivered to your inbox failed after 30 days decal on the phone support! Wish i had done some homework up front before purchasing coupler went out me fix it forms came... 30-Gallon model with a temperature monitor to cut off the power if the water heater products contractor it was expert! Involves Rheem brand âPerformance Platinumâ Rheem logo rheem 30 gallon electric water heater home depot on the water at the bottom of the unit input and taps. A patented magnesium anode rod design incorporates a special resistor that protects the tanks from,. A warranty guide a high temperature chip option that increases the output water temperature by 45-degrees again ( over... Any Rheem water heater took this long and they wo n't help me fix it deserves to make smart.. Said to be contractor it was the thermal coupler after all call a number or fill a form on site. Involves Rheem brand âPerformance Platinumâ electric water heaters in 40, 50 and 80 capacities. Input is plumb into the drain port - a water heater Rheem gladiator 40 Gal heaters - Plumbing the. Has four models are said to send photos of the parts, which i....
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