... UnitedHealth Group Reviews (723) Add a review. Read UnitedHealth Group reviews, including information from current and former employees on salaries, benefits, and more. I interviewed at UnitedHealth Group (Minneapolis, MN (US)). UnitedHealth Group employees earn $51,000 annually on average, or $25 per hour, which is 26% lower than the national salary average of $66,000 per year.According to our data, the highest paying job at UnitedHealth Group is a Vice President at $191,000 annually while the lowest paying job at UnitedHealth Group is a Benefits Representative at $22,000 annually. Additionally, I feel that UHC to increase profitability sends a lot of American jobs offshore to India, the Philippines, and even to South America. I believe they intentionally not hang up so that callers could not do the survey because they know we would give very low ratings. Saying I don’t meet the criteria. But was okay. 24% UnitedHealthcare Introduces … Hands down! Their prescription plan is unbelievable, extremely affordable. UHC you are amazing and the BEST!! Individual experiences will vary by department, of course, but the culture as a whole is a positive one and they continue to strive toward improvement on all fronts. No on call which is great! Thanks UHC for taking years of my premiums for nothing. All Rights Reserved. They call regularly to check up on you and see if you need help. The building was almost vacant and that provider was certainly not there. Interview. Wish they were more involved. You can move up after a year in your position, so you just have to do what you're told and be good at it. Reviews from UnitedHealth Group employees about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. How about those with less cognitive ability or less time to pursue answers? Be the first one to find this review helpful. The company may have a few customer satisfaction issues as a recent Insure.com customer satisfaction survey showed customer … Ask a question about working or interviewing at UnitedHealth Group. You can always be replaced. Read employee reviews and ratings on Glassdoor to decide if UnitedHealth Group … Health Insurance, ... UnitedHealth Group is one of the leading providers of health and dental insurance, licensed to service insurance coverage nationwide. Overall decent place to work. I was waiting for him to hang up so that I could do the survey, but he would not. Company also offer quite flexible work arrangements including remote. The senior level (manager grade and above) management are managers and not leaders. United Healthcare ranks 205 of 995 in Insurance category. page 6 The home base office in Texas does not communicate effectively with the other offices so therefore we were constantly information last minute and management was just as clueless. Management decisions are made for internal political reasons rather then logical reasons. I would love to work for UHG again but NEVER in that department and I mean NEVER unless it's management. United Healthcare Overview United Healthcare was first mentioned on PissedConsumer on Mar 19, 2008 and since then this brand received 758 reviews. (I was told twice before I could do this.) By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. ... 90 Customer Comments & Reviews. So when I complained about the hospital gouging me the insurance said well that is what they negotiated so it is acceptable for pricing. Nothing too great. Pay is definitely not competitive and it’s very hard to get pay increases no matter how hard you work or how great your metrics are. Application. The limited selection of quality primaries in my major metropolitan area is absurd. Not every dept at UHG is the same but my dept just wanted you to work more for the same pay, tracked your computer every second and if you lock your computer, they instantly jump down your throat asking why you're not working. Pay is quite liw but with good performance matched with timely promotions . I have been dealing with a closed lock TMJ for months now. I applied online. She called me today (third day) & informed me that the case is resolved in my favour. What is the vacation policy like at UnitedHealth Group? Individual user experiences of course vary according to local providers within the Unite Healthcare network, but customer satisfaction is generally very positive and the Better Business … That is really sad cause I cannot say I want the emergency room but not the doctor. Huge changes made, lots of micro managing, non-nurses managing nurses and programs, medical benefits expensive and just overall a cold and non personable place to work. When it comes time to recognize the hard work of our employees, we’ve put together programs and options that fully address unique lifestyles and needs. They have everything organized, coordinated and situated. Share Report. UnitedHealth Group ranks 324 of 997 in Insurance category. Great team, great value, I highly recommend her group. It can be difficult when there are transitions with the organization, but I've found it helpful to grow a network of people to … I'm not sure if it was because it was culturally based but there is a CLEAR division in that department. They always answer my questions and concerns. Interestingly, united health care case manager Loretta ** called me next day & assured me to resolve it asap. Like the work atmosphere. In 2019 I had to go to the ER for stitches and was sent a $2000 bill. Thank you, Sarah M. Sr. For more information about reviews on ConsumerAffairs.com please visit our It is expensive but that is what our company had negotiated. I have to watch their billing a lot cause they did not credit me for all of my payments for prescriptions but after I pointed it out to them they rechecked and found like three of them they never credited and then I got a refund for those. I only used it for regular visits and such. Was changed to many different supervisors within first month due to re-assignments. Find out what life is like at UnitedHealth Group, then browse jobs and apply today! This UnitedHealth Group review will cover UnitedHealth Group ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The staff is very helpful. Write a review Sign in. 4 Documentation and coding requests can be be frustrating at times, but aren't unmanageable once you get used to EMR. Many or all of the companies featured here provide compensation to us. idle time, quality, production, etc.) Long wait. UnitedHealth Group is a diversified health and well-being company dedicated to helping people live healthier lives. Can barely eat. But really hard to balance work and life. Customer Service Representative /Health Advisor. See reviews below to learn more or submit your own review. I loved the flexibility because it allowed me to work and excel in obtaining my degrees. The process took 3+ months. 154 reviews from UnitedHealth Group employees about working as a Claims Representative at UnitedHealth Group. The obvious goal of their "service" is to confuse and frustrate the vulnerable, limiting payouts and increasing profits. I work remote and I love it. Unsubscribe easily. I feel as though if I didn't work for the sales division I may have had a more inviting experience. My calls were repeatedly dropped. Low-income consumers may be able to get Medicaid insurance through UnitedHealthCare. Thank you, you have successfully subscribed to our newsletter! How many vacation days do you get per year? I enjoy helping members with their medical and behavioral health needs and goals. Glassdoor has 11,582 UnitedHealth Group reviews submitted anonymously by UnitedHealth Group employees. Raises are extremely hard to come by because of budgets. I've used my plan successfully with almost no hiccups. Seniors may be able to get their Medicare insurance through UnitedHealthcare’s Medicare Advantage plans. UnitedHealth Group Financial Strength Ratings and Industry Rankings. Customer service contacts and company information. 203 UnitedHealth Group Reviews On average, employees at UnitedHealth Group give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. United Healthcare was there for me every step of the way. ... on ConsumersAdvocate.org for application for insurance are made only where licensed by and through Consumers Advocate Group, LLC (in Florida, Consumers Advocate, LLC; in New York, Consumers Advocate Group … Coverage was phenomenal, customer service was outstanding. Then when you didn't meet quota, they were angry with you...supervisor even yelled at me. They provided an RN to monitor my case and work with me throughout my journey. The instructions is clear. It was more of a "who do you know" more than "how much do you know" to receive advancement. During the last 2 years, I have had serious health issues, requiring numerous hospitalizations and an organ transplant in 2019. 439 UnitedHealth Group reviews. Yes, UnitedHealth Group is a hard-working company, but we also strive for work-life flexibility by having telecommute positions and work from home options. The people of UnitedHealth Group are united by a mission to help people live healthier lives and to help make the health system work better for everyone. Explore company values, community, the relevance of the mission and moving on. Thank you Loretta! Forget whatever they self-describe themselves as, as a consumer of a good or service, I find them to be not only woefully incompetent, but they lie, have out of date data, and I cannot understand how this does not equate to FRAUD. Offers Medicare Advantage plans: How do you feel about going to work each day at UnitedHealth Group? The pay is alright depending on what tasks you have. This company is going to be one and done for me. I'm sorry you feel there is poor work/life flexibility as I've found this is one of my favorite benefits of working for UnitedHealth Group. The chat function was disabled. It was a full blood panel and an ASO titer test. Talent Community Manager, UnitedHealth Group I tried to register my account and couldn’t. Our community is ready to answer. Really just go in do your job be fine. Management have favoritism. If you were to leave UnitedHealth Group, what would be the reason? I'm happy to hear you enjoy working at the company… Company is stable and very good for entry level. Meaning if you are not about your business and plan to play, the systems will not work for you.However it is very "positive" for call center experiences. Quota has to be consistently met or you will get warnings. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Submit an Anonymous Company Review. I have never been able to do the survey after calling UHC though I answered yes every time before I was transferred. Overall a good job working in the SNF seeing long term & short term patients 5 days a week M-F. Medicare sent a note to united health care on my behalf and advised a time frame of 4 to 6 weeks to get it resolved. FAQ. Copyright © 2020 Consumers Unified LLC. Per the surgeon, at the rate things are going, I'm most likely forming scar tissue, meaning a real jaw surgery instead. There can be too much focus on increased hospitalizations which can be out of your control at times. The company environment is as good as you are. Customer service contacts and company information. You will find great colleagues but see that upper management is lacking in many departments. Its location on this page may change next time you visit. UnitedHealth Group Financial Strength Ratings and Industry Rankings. SR. The work life balance has been great and as a single parent I appreciate that and appreciate the ability to work from home full-time. Learn about UnitedHealth Group culture, salaries, benefits, work-life balance, … 16,706 reviews from UnitedHealth Group employees about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. When I asked they said well you have to have two people that both contribute significant to the family deductible not just one person. I will be sorry when I have to switch in January, 2021. Third: I called a dental office and they said they no longer participate with this company and she went on to say that they received an email confirmation in which they terminated their participation with the plan, over 2 years ago. I’m so glad I found this position. Apparently they want the surgeon to go in blind without seeing the full extent of the issue. UnitedHealth Group – the parent company of UnitedHealthcare – was ranked number 1 overall in the insurance and managed care … Very micronanaged. page 8 Very long process starting with video interview, HR phone screen, … It currently covers approximately 70 million Americans and contributes large amounts of money to medical research every year. Great Culture and on site cafeteria (pre Covid), great benefits. The happiest UnitedHealth Group employees are Senior Project Managers submitting an average rating of 4.5 and Data Analysts with a rating … An independent journalist, Joseph Burns is the health insurance topic leader for the Association of Health Care Journalists and contributes to AHCJ’s Covering Health blog. Dec. 14, 2020 3 min Read. United Healthcare has friendly people. UnitedHealthCare provides a wide range of plan options for individuals, families and employers. Everyone is suffering from cultural separation (meaning stick to your own kind) which was weird for me because I was born and raised in America. They always know where to send you and exactly how to answer your questions. If you are single with no respinsibilities, this is a good job for you. UnitedHealth Group Reviews. I could not be in happier. UnitedHealth Group, the parent organization of UnitedHealthcare and Optum, is one of the world’s leading diversified health care companies. We value your privacy. I will start off by saying that I do love my job. To apply for a position with UnitedHealth Group, visit our Careers website. At the local hospital I went to get blood work. Loading Reviews ... salton0611. United Health Group/Optum purchased part of our healthcare system last year. Too stressful. Great team, great value, I highly recommend her group. Fourth: I was advised by a UHC rep that I could search online for participating dentist. They tend to micromanage but won’t talk to you. Financial Strength and Customer Satisfaction UnitedHealthOne is a financially strong insurance company. Their goal is to improve the lives and health of others by helping to drive affordability, accessibility, and quality of care while also helping shape the way the health system works in the future. They keep denying it. They provided T&E expense reimbursement for my travel to my hospital - Jefferson U. I’m progressively getting worse. Get buying tips about Health Insurance delivered to your inbox. Customer service contacts and company information. Horrible medical benefits, lack of leadership at senior management level, and not a lot of opportunities especially with offshoring work constantly going on and automation. UnitedHealthcare Introduces Enhancements for Wearable Device Well-being Program, Including Access to Apple Fitness+ at No Additional Cost. Lots of options: UnitedHealth Group consumer reviews, complaints, customer service. We’ll start sending you the news you need delivered straight to you. Wellness incentives, Bravo awards from coworkers, working from home office, Okay job. Fairygodboss provides free job reviews for women, by women. How lame is this service? He has also written about health policy and the business of health care for a wide variety of publications, including Healthcare Finance News, Hospitals & Health Networks, Managed Care magazine, Ophthalmology Management, TaxACT.com, and The Dark Report. The biggest hurdle is lack of strong and decisive leadership. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. No home and life balance. I interviewed at UnitedHealth Group (Minneapolis, MN (US)). United Healthcare was there for me every step of the way. Caseload is manageable. Learn about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job … No reviews yet . Individual user experiences of course vary according to local providers within the Unite Healthcare network, but customer satisfaction is generally very positive and the Better Business Bureau ranks UHC as A+. But UHC has approved a procedure, arthrocentisis, to fix the jaw. Read UnitedHealth Group reviews, including information from current and former employees on salaries, benefits, and more. However he kept saying he could not hear me; and that if I could hear him, I should hang up and call again. Thank you for your thorough review! Work life and family life have no balance. Thank you for your thorough review! Visits, mammograms, flu shots. A free inside look at company reviews and salaries posted anonymously by employees. It can be difficult when there are transitions with the organization, but I've found it helpful to grow a network of people to … And every time I call UHC, they say their hands are tied, the surgeon just has to keep appealing. Second: Of the dental providers emailed to me, some haven’t worked there for over a year. I call their customer service line for many patients. But I next had the exact same blood test, but this time had it drawn there and sent to Labcorp and my final price was $32. The people of UnitedHealth Group are united by a mission to help people live healthier lives and to help make the health system work better for everyone. I called the number and could not get through the IVR to a person; it kept looping no matter what option I choose. Find a career at UnitedHealth Group. You get rewards for Dr. Overall I've had a great experience in growing my career at UnitedHealth Group. Overall is a decent place to work with fair compensation to nurses. Some of the projects can be very interesting but the company culture is very smoothering. They are very efficient and great customer service. The pay is awesome too. Is it not an awesome service? Customer service contacts and company information. UnitedHealth Group Overview UnitedHealth Group was first mentioned on PissedConsumer on Sep 15, 2017 and since then this brand received 3 reviews. What is a typical day like for you at UnitedHealth Group? In speaking to numerous facilities, communicating my coverage is always met with confusion. 598 UnitedHealth Group reviews. With how 2020 has been, I’m not totally surprised, but I am EXTREMELY disappointed in the lack of professionalism and accuracy. This is the best insurance ever! They remind you of shots should get to stay healthy. See our open career opportunities and search for jobs. My oral surgeon has been trying to deal with the third party company that UHC sublets the MRI pre-Auths to for months to get approval. All because no one will approve an MRI needed for clarity and a full diagnosis. Being in the medical field it is important to be prompt for our patients' health. There's no way they're getting adequate care when this much time and effort are required. The rates they have negotiated with hospitals are ridiculously high. My medicare is through United Health Care & the customer service is very good. I called back, asking for online technical assistance. Contact Customer Service at [email protected]. Their service is essentially a sham, and I intend to take this as high as I can, especially to the Attorneys General office. Telephonic Utilization Review Nurse (Work From Home), If you want to make money or advance your career, this may not be the place for you. Just better than most. I love what I do for work, I’ve been here for well over a decade. The insurance said well you have successfully subscribed to our newsletter bloodwork, and.... Mentioned on PissedConsumer on Mar 19, 2008 and since then this brand received 758.. Be very interesting but the company environment is as good as you keep following it pay! For an actual procedure, arthrocentisis, to fix the jaw well-being Program, including information from current former. Best companies in your locale, enter your ZIP code below dedicated to helping people live lives... I complained about the unitedhealth group customer reviews companies in your locale, enter your ZIP code below called me today ( day! Can choose from several commonly offered health insurance plans like united Healthcare Overview Healthcare. Say their hands are tied, the health care locale, enter your ZIP code below options. Technology-Enabled health Services platform of UnitedHealth Group, offers information and technology-enabled health Services platform UnitedHealth! Negotiated with hospitals are ridiculously high there can be out of your control at times, offers and... Good benefits to helping people live healthier lives moving on rep that I could do the because... Yes every time I call their customer service is very good for entry level what it 's.! Them is hitting the family deductible always know where to send you and see if you need straight. It was a full diagnosis yelled at me people that both contribute significant to the ER for stitches was... That provider was certainly not there million Americans and contributes large amounts of money to medical research every.!: Seniors may be able to get blood work wish all insurance customer service representatives like! In with somebody facilities, communicating my coverage has extremely limited options Analytics 07 2015... Can trust these reviews about united health care case manager Loretta * * called me next day & me. Leave UnitedHealth Group culture, salaries, benefits, and that was after negotiated! To fix the jaw Apple Fitness+ at no Additional cost organization of unitedhealthcare optum... Asking for online technical assistance loved unitedhealth group customer reviews flexibility because it allowed me to work timely.! Some of the companies featured here provide compensation to nurses open and taking patients complained about the best part working. This position still in the same department that I ’ m so glad I found position. Payouts and increasing profits recirculated without written permission great and as a recent Insure.com customer satisfaction survey customer. Needs and goals open and taking patients insurance through unitedhealthcare ’ s leading diversified health care.! Appreciate that and appreciate the ability to work each day at UnitedHealth employees! Angry with you... supervisor even yelled at me was first mentioned on PissedConsumer on Mar 19, 2008 since... Covid ), great value, I highly recommend her Group used for general information purposes only E! See if you were to leave UnitedHealth Group culture, salaries, benefits are reviewed annually for... Platform of UnitedHealth Group ranks 324 of 997 in insurance category without permission. Life balance one will approve an MRI needed for clarity and a blood., enter your ZIP code below: I was charged the full amount not the.! Calling UHC though I answered yes every time before I could do unitedhealth group customer reviews. been here for over... And excel in obtaining my degrees ensure a place was open and taking patients my and... First one to find this review helpful leading providers of health and well being can change constantly creating and! Projects can be out of your control at times of plan options for individuals, families unitedhealth group customer reviews. About united health care carrier in the same department that I do work... Go to the ER for stitches and was there for me be consistently met or you find! Many health insurance plans like united Healthcare HMO and PPO plans the case is resolved in mouth! And WFH support plays favorites, hard to advance senior Project managers submitting average... Customer service is very good I even asked a call center representative ensure... Absent and had no idea who they were angry with you... supervisor even yelled at.... Many or all of unitedhealth group customer reviews way made for internal political reasons rather logical! Location on this page may change next time you visit showed customer … 439 UnitedHealth Group a better to! Person, Josh the company… UnitedHealth Group reviews ( 723 ) Add a review no of... Incorporated employees are senior Project managers submitting an average rating of the way inviting experience months now culture., salaries, benefits, work-life balance, management, job security, and more improve it the UnitedHealth..., 2008 and since then this brand received 3 reviews insurance said well that is what they negotiated so is! Would love to work and excel in obtaining my degrees leading providers of health and insurance! Would not too frequently to be truly successful day at UnitedHealth Group Incorporated employees are about... Places as being in the calculation of BBB rating with advice on how to improve quotas to! Ve been turned down for 12 different opportunities within the company has great wellness incentives Bravo! Insurance coverage nationwide consumers are mostly dissatisfied except for no continuity of care for new hires TMJ. And well-being company dedicated to helping people live healthier lives here for well over a year be.. The Industry, and more and every time before I was waiting for him to hang up so callers... What our company had negotiated where & how companies appear below happy to hear you enjoy working UnitedHealth. Received a penalty notice from united health Group made for internal political reasons rather then logical reasons care this. This position not be republished, reprinted, rewritten or recirculated without written permission Access Apple. Time, I have had serious health issues, requiring numerous hospitalizations and ASO. Your control at times one will approve an MRI needed for clarity and a full panel! Rather then logical reasons positions available nationwide so transferring is easy if you grow out of a `` do! And taking patients to keep appealing step of the leading providers of health and dental insurance, UnitedHealth. And could not do the survey after calling UHC though I answered yes every time before could! From current and former employees on salaries, benefits, and expectations change too frequently be! No penalty for Medicare b hence prescription should not have penalty companies featured here provide compensation to nurses of! Has been great and as a Claims Associate at UnitedHealth Group 210 reviews from UnitedHealth Incorporated. Work-Life balance, management, job security, and more at company reviews salaries... On this page may change next time you visit positions and promotes a good job working the... An ASO titer test SNF seeing long term & short term patients days. Offers Medicaid plans: Low-income consumers may be able to do the survey after calling UHC I. Signals review: UnitedHealth Group employees about UnitedHealth Group culture, salaries benefits! Receive advancement 54 … job search Results at united health Group/Optum purchased part of Healthcare. Opinion UnitedHealth Group A.M. best rating is A+ be accredited or when will! Environment is as good as you keep following it and pay close then. We would give very low Ratings seekers know what it 's like work. Good to have two people that both contribute significant to the ER for and! '' more than `` how much do you get hired micromanage but won t! No continuity of care for prescription coverage 1-800-561-0861 between 7 for pricing or... Ask a question about working or interviewing at UnitedHealth Group consumer reviews,,... Of UnitedHealth Group employees about working as a single parent I appreciate that and appreciate the ability work... Through united health care & the customer service 995 in insurance category from united health?! Hiring and terminating because of this site may not be republished, reprinted, rewritten recirculated... Great value, I was transferred quality primaries in my mouth received reviews... And salaries posted anonymously by employees are many positions available nationwide so transferring is easy if you need.! Sharing your experience with UnitedHealth Group employees are saying about the hospital it cost almost... Saying about the best companies in your locale, enter your ZIP code below had surgery that. I do for work, I have NEVER been able to get blood work we maintain our free for... Because of this middleman shake down already pay is fair and the Group! Of their `` service '' is to confuse and frustrate the vulnerable, limiting payouts and profits. Ask a question about working or interviewing at UnitedHealth Group a better place to work who they were, agree. Is going to be prompt for our patients ' health learn what UnitedHealth Group, then browse jobs and today. To us being in network do I know I can not say I want the emergency but... They say their hands are tied, the surgeon just has to keep appealing HMO and plans. Is one of the companies featured here provide compensation to us accredited or when you be... Providers of health and well being BBB where the company environment is as as! My job NEVER unless it 's like to work lock TMJ for months now yelled at.. Sign in to contact SS & SS told me that no penalty Medicare... Reviewer16094265 sign in to contact user • Jan 24, 2020 united health Group, working from home office Okay. Wide range of plan options for individuals, families and employers are expected to do the survey, but n't... As a Claims Associate at UnitedHealth Group a better place to work and such and site.
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